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Categories: customer service

Christmas workers can save time with HMRC app

Christmas workers can save time with HMRC app

As tens of thousands of people start seasonal jobs over the next few weeks, they can use the HM Revenue and Customs (HMRC) app to save them time to find details they need to pass on to their employer.
In the 12 months up to October 2022, HMRC received almost 3 million calls from people asking for information that is now readily available on the app, with more than 340,000 using it to access emp

HMRC reminds businesses to declare COVID-19 grants on tax returns

HMRC reminds businesses to declare COVID-19 grants on tax returns

HM Revenue and Customs (HMRC) is urging tax agents and accountants to remind their clients that COVID-19 support grants or payments are taxable and should be declared on their company tax returns.
The deadline for customers or agents filing company tax returns (CT600) is 12 months after the end of the accounting period it covers. The deadline to pay Corporation Tax will depend on any taxable pr

HMRC acts to improve customer service

HMRC acts to improve customer service

HMRC allocates £45 million to help improve phone and post service HM Revenue and Customs (HMRC) today announced it is allocating £45 million to improve customer service, as it released statistics which showed an inconsistent call handling performance in 2014-15.

HMRC welcomes National Audit Office report on its effectiveness

HMRC welcomes National Audit Office report on its effectiveness

HM Revenue and Customs (HMRC) welcomed the report by the National Audit Office published today, which recognised the progress the department has made over the past five years in increasing revenues, reducing costs and improving customer service.

HM Revenue & Customs (HMRC) is the UK’s tax authority

HMRC is responsible for making sure that the money is available to fund the UK’s public services and for helping families and individuals with targeted financial support.

HM Revenue & Customs (HMRC)

100 Parliament St
SW1A 2BQ London