Categories: £45 million

HMRC acts to improve customer service

HMRC acts to improve customer service

HMRC allocates £45 million to help improve phone and post service HM Revenue and Customs (HMRC) today announced it is allocating £45 million to improve customer service, as it released statistics which showed an inconsistent call handling performance in 2014-15.

HM Revenue & Customs (HMRC) is the UK’s tax authority

HMRC is responsible for making sure that the money is available to fund the UK’s public services and for helping families and individuals with targeted financial support.

HM Revenue & Customs (HMRC)

100 Parliament St
SW1A 2BQ London

GOV.UK/HMRC
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