Press release -
Only one week left to renew tax credits
HM Revenue and Customs (HMRC) announced today that around two million people have renewed their tax credits, but that leaves more than a million in danger of losing their payments if they don’t renew before Sunday 31 July.
Claimants must tell HMRC about any changes to their circumstances that they haven’t already reported, including changes to working hours, childcare costs or income. These changes can be reported through GOV.UK, or via the new HMRC app available on Android and Apple devices.
Renewing online is quick, convenient and easier than ever before, and there is a special team to support the most vulnerable customers who cannot go online. People who HMRC knows may need special support are being contacted by customer support teams.
Nick Lodge, HMRC’s Director General, Benefits and Credits, said:
“It’s great that millions of people have renewed their tax credits or reported changes so far, but anyone who hasn’t done so yet should take action now – it only takes a few minutes to renew online.
“There are more ways than ever before for people to renew their claim – including our new app – so I urge people to renew now.”
Online help and information on renewing tax credits is available on GOV.UK and via HMRC’s customer service Twitter feed @HMRCcustomers. Support is also available on the tax credits helpline.
Notes to editors
1. The deadline for people to renew their tax credits is 31 July 2016. Failure to renew before the deadline will mean payments are stopped and they may have to repay the money they have received since April.
2. Claimants can get help and information on renewing tax credits:
- On GOV.UK at https://www.gov.uk/browse/benefits/tax-credits
- By tweeting @HMRCcustomers or posting on our Facebook page with general queries
- Using HMRC’s app, which is available on the App Store or Google Play Store
- Through HMRC’s webchat help service
- By calling the tax credits helpline: 0345 300 3900
3. Follow HMRC’s Press Office on Twitter @HMRCpressoffice
4. HMRC’s Flickr channel: www.flickr.com/hmrcgovuk
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Issued by HM Revenue & Customs Press Office
HM Revenue & Customs (HMRC) is the UK’s tax authority.
HMRC is responsible for making sure that the money is available to fund the UK’s public services and for helping families and individuals with targeted financial support.
